Creating the leaders of tomorrow

World Class Service has teamed up with Manchester Business School and Manchester Metropolitan University to create a brand new strategic leadership programme specifically for hospitality leaders.

The programme which will be for just 25 current and future business leaders is designed to inform, to create time to think, create the opportunity to network, to inspire, to exchange thinking and to help these leaders understand the implications of shifts in the UK and European market.
This five day residential course will span the implications of the new government, current economic trends and macro-economic effects, social technology developments, leadership, lifestyle and design, finance and management, customer management, organisational psychology and planning for change. The emphasis will be on leadership issues over the next three to five years.

The programme which will include a presentation from Christopher Rodrigues CBE, Chairman of VisitBritain will feature business units lead by some of the luminaries of thinking in the UK including regular BBC contributor Professor Carl Williams, Robin Williams (Director of Digital PR and Social Media at McCann Erickson) , Customer Management expert Professor John Murphy, global traveller and design legend Peter Saville who will be addressing issues around hotel design and defining luxury, Professor Peter Jones, Professor Peter Kawalak and Dr Mark Batey alongside leading industry figures who can provide operational perspectives. New names are being added to the programme on a weekly basis.
The programme will include evening dinners and receptions and will be based at the five star Edwardian Radisson Hotel in Manchester. The Course will run from midday on Monday 12th July to early afternoon on Friday 16th July 2010.

The cost of the programme is £4,500. An early bird discount of 15% is available when booking before the 30th April.

For further information please contact Howard or Louise on 0161 456 6007 or email howard@worldclassservice.co.uk louise@worldclassservice.co.uk